Here are our most frequently asked questions. If you have a question you don't find on our website, we'll gladly add it here. Just give us a call!
Q: Why do you sell your ozone generators so cheap?
A: For several reasons. 1) We don't spend a lot of money on advertising, only $500 a month to generate over $30,000 in sales. 2) We're a family business with low labor costs. (Wife and kids help out). 3) We invested over $30,000 to buy the main components wholesale for a fraction of what we'd pay retail here and are passing those savings on to our customers who are truly buying "factory direct". 4) We are not over-pricing our products (price gouging).
Q: Can you operate your OG-3600 and OG-7200 models with the top open?
A: Yes, however, it's safer to operate those units with the top closed. The front grill allows over 58% of the air through and that's more than plenty given the 110 CFM. Does it help? Not really, the plate(s) area already getting all of the oxygen they can handle.
Q: How many ozone generators do I need to treat a 2000 sq. ft home? What is your best option?
A: The best way is to do it all at once with our 18g/h Turbo Ozone Blaster ($499) which will allow you to shock the entire home in less than 6 hours wihout effecting any foam or rubber items. You can get the same results with a few $79 OG-KIT units if you go room by room then use 2 to do the main area (as long as it's around 800 sq ft). You'll need to buy or own a fan to place behind the units to keep them cool and feed them oxygen.
Q: What is the best way to perform an ozone shock treatment.
A. Our experience has shown us that bringing fresh air in from outside (as long as it's not over 40% humidity) with a window fan (or box fan) that then feeds your ozone generator(s) is the best way to create ultra high levels of ozone. Why? Your ozone generator will deplete the available oxygen content in the air rather quickly. Ozone will revert back to oxygen in time, then the process will start anew, however, if you can feed your ozone generator fresh air, you'll be able to create higher levels of ozone (ppm) faster. If you live in a humid area, the only way to go is to run the AC and get the temperature down to around 68 in order to achieve professional results.
Q: What happens if my unit arrives damaged?
A: We'll take care of it, just give us a call. It doesn't happen too often but it can happen.
Q: How do you measure your units ozone output?
A: We invested in a $1000 ozone monitor before investing $30,000 in generators and ozone plates. We wanted to keep the factory honest and keep them honest on subsequent orders. We also wanted to test the ozone output of different design configurations to see which worked best. This lead to the advent of using a 20" box fan to power our "Turbo" ozone generator line and our two fan OG-7200. We determined more air was needed in the 7200 to achive the 7000 plus ozone output we desired. BTW, our ozone output tests were performed in Las Vegas with 15-30% humidity days and feeding the ozone generators outside air via a window fan. The ozone output was slightly higher than the ratings we obtained at the factory.
Q: Where are your ozone machines made?
A: We make our ozone machines in Las Vegas, NV with parts from all over the world, but mainly the USA. The select Oak wood is made in the USA and purchased via Lowes contractor pricing desk. Our stainless steel components are made in the USA as well. Most electronic parts in any product, even products made here in the USA, come from China and ours are no exception. However, since over 80% of our product's parts come from the US, we're proud to claim our products are made in the USA.
